SMS 2 Call

This service is usually used when the target audience doesn’t have Internet access or Smartphone’s.

A keyword like ‘DISCOUNT’ is made available through mass media. Customers can send an SMS with this keyword to a short code or long code to receive a direct call-back.

This is a popular method used to capture potential leads and give a call-back immediately once a customer service or sales representative is available.

Advantages

    –Optimizes the capacity of limited call centre staff
    –Complete automatic process
    –Maximise online-sales opportunities by delivering higher conversion rates of potential customers
    –Captures customer data for analysis and tracking

Get in Touch

  • Arihant Global Services India Pvt. Ltd.
    Registered Office
    F-16 Yash Tower,
    Bajaj Road,
    Sikar,
    Rajasthan - 332001, India.
  • Helpline no: +91 9252 108 108
    For Sales Enquiry: +91 98282 57103
  • Request Information